1. Data Controller
The data controller responsible for the processing of personal data is:
Almalayika Switzerland
Via Pazzalino 19
6962 Viganello, Lugano
Switzerland
Email: info@almalayika.org
Website: https://almalayika.org
2. Personal Data We Collect
We may collect and process the following categories of personal data:
• Identification data (e.g., name, surname)
• Contact data (e.g., email address, phone number)
• Information voluntarily provided (e.g., contact requests, messages, donations)
• Donation-related data (processed via secure third-party payment providers)
• Technical data (e.g., IP address, browser type, device information, website usage)
3. How We Collect Data
We collect personal data when you:
• Contact us via our website, social network or email
• Make a donation through: https://almalayika.org/donation
• Interact with our website or digital content
4. Purposes of Processing
We process personal data for the following purposes:
• To respond to inquiries and communication requests
• To process and record donations
• To ensure proper functioning and security of the website
• To comply with legal and regulatory obligations
• To improve our services and activities
5. Legal Basis for Processing
Depending on the context, we process personal data based on:
• Your consent (e.g., contact forms)
• Performance of a contract (e.g., donations)
• Compliance with legal obligations (e.g., accounting and tax requirements)
• Legitimate interests (e.g., website security, service improvement)
6. Donations and Payment Providers
Donations can be made via:
• Bank transfer
• Stripe Payments Europe Ltd. (Ireland)
• TWINT AG (Switzerland)
Payment data is processed directly by these providers and is not stored in full by Almalayika Switzerland.
We encourage users to review the privacy policies of these providers.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to ensure functionality and improve user experience.
Cookies may include:
• Essential cookies (required for website operation)
• Analytics cookies (if applicable)Where required, users will be asked to provide consent via a cookie banner.
8. Social Media
We maintain profiles on platforms such as:
• TikTok
When interacting with our social media pages, personal data may be processed by the platform providers. In some cases, this may involve joint responsibility for data processing.
We recommend reviewing the privacy policies of these platforms.
9. Data Retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law:
• Donation and financial data: up to 10 years (legal obligations)
• Contact requests: typically up to 24 months
10. Data Sharing
We may share personal data with:
• IT and hosting service providers
• Payment service providers (Stripe, TWINT)
• Public authorities, when required by law
We do not sell personal data to third parties.
11. International Data Transfers
Personal data may be transferred outside Switzerland or the European Economic Area (EEA), particularly when using third-party service providers.
In such cases, we ensure appropriate safeguards, such as:
• Adequacy decisions
• Standard Contractual Clauses (SCCs)
12. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
13. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability (where applicable)
You also have the right to lodge a complaint with the competent supervisory authority, such as the Swiss Federal Data Protection and Information Commissioner (FDPIC).
To exercise your rights, please contact: info@almalayika.org
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page.
15. Contact
For any questions regarding this Privacy Policy or data protection matters:
Email: info@almalayika.org
Website: https://almalayika.org